Disability Access Policy

 

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  • We offer full disabled access and disabled parking spaces.
  • We have automatic doors and a lift to access first floor consulting rooms.
  • We also have a portable hearing loop. Please ask if you would benefit from the use of this equipment.
  • Our main system for calling patients is visual. If this is a problem, please let our receptionists know as we can use a verbal call system where helpful to our patients.

Language

We have access to Language Line for help with non-English languages to allow proper communication.

Language Line is a service offered by the NHS to help get the care that you need. Please inform Reception when booking that you need this facility, of when booking online make mention of the language that you require.

Wheelchair Access

The Practice has been specially designed to make it easier for disabled patients to visit; patients also have access to a disabled toilet.

Disabled Parking - Blue Badge Scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

For more information and an Application Form visit your local council office.

Loop System

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit the Hearing Link website.

Blind/Partially Sighted

If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:

Guide Dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Please visit the Guide Dog website for further information.