Friends and Family Test Results

Recent Friends & Family Feedback

Please see below for recent responses we have recieved through the Friends & Family Test

• Very Good The GP was amazing and put my child at ease. Above and beyond.
• Good Quick appointment (one day after request). Professional GP support. No guarantees about when the NHS referral system would response.
• Good You made sure I was seen for my ailment.

You Said, We Did

We are always looking to improve our services, especially after recieving feedback from our patients. Please find some examples below of changes we have implimented based on your feedback.

'Booking appointments is too difficult  -- have to phone at 10 am, inevitably in a queue. Please enable online booking, thanks'

We have recently introduced new online services for a variety of queries--including appointments. Please follow the link for more information about our new online system and how to book appointments.