Friends and Family Test Results

 

See our latest results

Recent Friends & Family Feedback

Please see below for recent responses we have recieved through the Friends & Family Test
  • Very Good I got my appointment in one day. The doctor listened to me and had no hesitation in arranging further tests. Very efficient. Thank you.
  • Very Good Very professional and a pleasant experience. Allowed for a thorough discussion of concerns and treatments.
  • Very Good Doctor listened, discussed and suggested options clearly and comprehensively. Given that I am a new patient, I felt that the GP gave me time and engaged fully—it was comfortable and welcoming.

You Said, We Did

We are always looking to improve our services, especially after recieving feedback from our patients. Please find some examples below of changes we have implimented based on your feedback.

'Booking appointments is too difficult  -- have to phone at 10 am, inevitably in a queue. Please enable online booking, thanks'

We have recently introduced new online services for a variety of queries--including appointments. Please follow the link for more information about our new online system and how to book appointments.

69% Very Good
18% Good
5% Neither Good nor Poor
2% Poor
4% Very Poor
1% Don't Know